Refund & Return Policy
Last updated: September 27, 2026
We want you to be satisfied with your purchase. Contact support@naturallifewear.store within 30 days of delivery to request a return.
Return eligibility
Items must be unworn, unwashed, unused and returned in their original condition with tags where applicable. For hygiene and safety, items that have been worn or altered cannot be accepted unless defective.
Damaged, defective or incorrect items
Please contact us promptly with your order number and clear photos. If we confirm an error or defect, we will provide an appropriate replacement or refund and instructions for the return when required.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Your bank or payment provider may require additional processing time.
Return shipping
Unless the item is defective or incorrect, return shipping costs are the customer’s responsibility. Contact us before sending any return so we can provide the correct return instructions.
Cancellations
If you need to cancel an order, contact us as soon as possible. Orders already processed or shipped may need to follow the return process.