Refund & Return Policy

Last updated: September 27, 2026

30-day return request period

You may request a return within 30 days after delivery by emailing support@naturallifewear.store. Include your order number and the reason for the return.

Return condition

Returned apparel must be unworn, unwashed, unused and in its original condition. Items showing wear, washing, alteration or customer-caused damage may not qualify for a refund, except where applicable law requires otherwise.

Damaged, defective or incorrect items

Contact us promptly and provide the order number plus clear photographs. If we confirm that an item arrived damaged, defective or incorrect, we will provide an appropriate remedy, which may include replacement or refund.

Return authorization

Contact us before sending any item. We will provide the applicable return instructions and return destination. Do not send an unauthorized return to the registered business address.

Return shipping

For an approved return that is not caused by our error or a confirmed defect, the customer is responsible for return shipping unless applicable law requires otherwise. For a confirmed defective or incorrect item, we will provide the appropriate return solution.

Refund timing

After an approved return is received and inspected, the refund is issued to the original payment method. Payment providers and banks may require additional time to post the credit.

Cancellations

Cancellation requests should be sent to support@naturallifewear.store as soon as possible. We cannot guarantee cancellation after processing or shipment has begun.